Assumptions Are the Termites of Relationships
Your spouse is fine because they didn’t mention it. Your client is happy because they didn’t call. Your team is engaged because no one is complaining. All wrong. All how empires fall.
How You React Is Your Karma
Some people are having a bad day. Some people are just a-holes. Learn the difference. Walk away from one. Don’t trade your integrity for compensation.
A Dream You Dream Together Is Reality
When I ask a client about their dreams (not goals — dreams) I sometimes get funny looks. But when we put a plan against the dream and work it year over year, miracles manifest.
Choose Growth Over Safety
A baby bird in the nest appears safe. Until it flies, it’s actually the most vulnerable. Go forward, even when the way is difficult.
Tiny Changes, Big Differences
100 calories a day = 10 pounds of body fat a year. One more introduction a day = $50,000 of first-year revenue. Small changes compound.
Hope is Not a Plan — But It’s the Power Behind One
100 names on your desk. Call them all and success is inevitable. Is that hope, or faith, or just math?
Wimp Junction: The Herculean Choice
Sports psychologist Pete Grieder had a concept: at every moment, two roads diverge. The easy one. The hard one. Take the hard one.
The Details Make the Design
It’s NOT Shakespeare. But it’s also not improv. The exact words you say, in the exact order, with the exact rhythm — that’s the 25% that closes the sale.
A Human Kaizen Fail (and Why It Costs CVS $500M)
A failed pharmacy run cost my friend four hours of preventable pain. The same broken process is costing CVS nine figures in lost profit a year.
Belief Over Accuracy: The Deep Roots Never Doubt Spring Will Come
A PhD dissertation taught me that confident wrong people beat truthful uncertain people. Why your business plan needs belief baked into it.